Talk to the right team.

We're available for product inquiries, implementation discussions, partnerships, and customer support. Use the form below or reach out directly, we'll connect you with the right person within one business day.

Customer Support Team
01

Sales & Product Inquiries

Explore the platform, discuss your automation roadmap, request pricing, or ask technical pre-sales questions.

02

Partnerships & Collaborations

Become a technology, implementation, or referral partner. We work with SIs, ISVs, and automation consultancies globally.

03

Customer Support

Existing customers can report issues, request configuration help, or escalate production incidents through our support team.

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    COMPANY INFORMATION

    Tecnoprism

    The company behind Automation CoE, a pure-play AI and automation firm operating across four global delivery hubs.

    Headquarters Austin, Texas 78701, United States
    General Inquiries hello@automationcoe.io
    Phone +1 (800) 555-1234
    Business Hours Mon–Fri, 9am–6pm CST · 24/5 follow-the-sun support

    1 business day

    General inquiry response

    4 hours

    Sales inquiry response

    24 / 5

    Follow-the-sun support

    SOC 2 Type II

    Certified infrastructure

    FAQ

    Common questions about contacting us.

    Not finding your answer? Email us directly.

    General inquiries are typically answered within 1 business day. Sales and partnership requests are prioritized and usually receive a response within 4 hours during standard business hours.
    Absolutely. You can book a demo directly using the "Book a Demo" buttons across our site to pick a time on our calendar, or reach out to sales@automationcoe.io to schedule a tailored walkthrough for your team.
    For the most productive conversation, it helps if you have a general idea of the processes you're looking to automate, the core enterprise applications involved (e.g., SAP, Salesforce), and your current documentation bottlenecks.
    Our Customer Success team will kick off a dedicated onboarding track immediately. This includes secure environment setup, mapping ARIA outputs to your exact COE standards, and hands-on training for your Business Analysts and developers.
    Yes, we offer flexible enterprise licensing tailored to the scale of your automation program. This includes volume discounts, dedicated support SLAs, on-premise deployment options, and custom integration requirements.
    Existing enterprise customers should bypass general contact forms and use their dedicated support portal or the emergency hotline provided during onboarding to ensure immediate 24/5 follow-the-sun assistance.

    FAQ

    Common questions about contacting us.

    Not finding your answer?email us directly.

    How quickly will I receive a response?