Robotic Process Automation Solutions
Built for Smarter Business Operations.

Transform repetitive, rule-based processes with scalable RPA services that improve operational efficiency, reduce manual effort, and minimize errors. AutomationCOE helps businesses design, deploy, and manage intelligent automation tailored to their business needs.

OVERVIEW

What our RPA solutions cover

The full build-and-run lifecycle: discovery, documentation, development, testing, deployment, and ongoing support. Delivered on UiPath, Automation Anywhere, Blue Prism or Microsoft Power Automate, whichever you're running.

What makes this different from staff augmentation is what sits at either end of the pipeline. Industry research puts as much as 60% of automation effort into documentation and rework rather than the automation itself. ARIA turns process recordings into signed-off PDDs and test cases in hours instead of weeks. AURA then monitors every system each bot depends on and catches the failure before anyone in the business notices.

The result is business process automation where the documentation matches what's actually running, and uptime you're comfortable putting in front of a regulator. We've deployed 6,500+ bots this way, across 60+ enterprise clients and 12 industries.

CHALLENGES ADDRESSED

  • Documentation and rework eating up to 60% of effort before a bot delivers anything
  • Runtime failures the business finds before the COE does
  • Documentation that's out of sync with production by the end of the first release cycle
  • Robotic process automation spread across several tools with no shared standard between them
OUR APPROACH

How our RPA implementation services work

Bot delivery runs on the 5D1S lifecycle. ARIA compresses the front. AURA holds the back.

Business challenge
ARIA involvement
AURA assurance
Business outcome
STEP 01

Discover

We capture the process on video and screen recording with the SME. No workshop marathon, and no requirements questionnaire that's stale before development even starts.

STEP 02

Document (ARIA)

ARIA converts the recordings into a sign-off ready PDD, test cases, and anonymised documentation. 92% faster than writing it by hand, with PII detected and stripped by default rather than as an afterthought.

STEP 03

Define

Solution design, feasibility scoring, complexity and effort estimation, ROI model, sign-off package. The business approves a specification based on what the process genuinely does rather than what someone remembered in a workshop.

STEP 04

Develop

The build follows your platform standards: reusable components, proper exception handling, and logging built to COE controls instead of whatever the developer prefers.

STEP 05

Deploy

Controlled rollout with environment validation and phase gates. Dependencies get mapped and registered with AURA before the bot is live, not after it breaks.

STEP 06

Support (AURA)

Dependency-aware monitoring, root cause analysis, SLA visibility and predictive operations, with 98% of issues meeting SLA.

CAPABILITIES

Key Capabilities

01

Enterprise RPA development

End-to-end build on your platform, against COE standards rather than individual habit.

  • Attended, unattended and hybrid bots
  • Reusable component and framework libraries
  • Exception handling and logging standards
  • Test automation and UAT support
02

ARIA-powered intake

Ten AI capabilities aimed at the intake stage, which is where the time actually goes.

  • Video analysis, speech understanding, process mining
  • PDD generation, test case creation, feasibility analysis
  • Complexity scoring and effort estimation
  • PII detection and anonymisation
03

Platform migration and consolidation

Moving estates between RPA platforms, or pulling a fragmented multi-tool landscape onto one standard.

  • Estate assessment and migration sequencing
  • Cross-platform bot re-engineering
  • Licence rationalisation and TCO modelling
  • Parallel run validation and cutover
04

Managed bot operations

Your estate run as a service, with AURA as the operations room and real SLAs on uptime and resolution.

  • 24×7 dependency-aware monitoring
  • Incident management with 5× faster RCA
  • Predictive failure detection
  • Capacity, scheduling and queue optimisation
BUSINESS VALUE

Business Value

Robotic process automation solutions don't lose money on development cost. They lose it on intake time and unplanned downtime, where over 90% of enterprises report costs above $300K an hour and many exceed $1M.

0+

Bots developed and deployed

Across 60+ enterprise clients and 12 industries.

0%

Faster documentation

ARIA turns recordings into PDDs and test cases in hours, which takes the documentation drag off every single bot.

0%

Fewer production incidents

AURA watches the systems bots depend on, so upstream changes get caught before they become runtime failures.

0x

Faster root cause analysis

Dependency-aware diagnosis replaces the war-room hunt for which upstream system changed.

USE CASES

Business process automation in practice

Banking

Loan origination and KYC

High volume, document heavy, hard audit requirements, and no tolerance for a failure nobody spotted.

Healthcare

Claims processing and eligibility

Bots working across payer portals and clinical systems, where an upstream change silently kills throughput and nobody knows why the numbers dropped.

Manufacturing

Procurement and AP

Thousands of purchase orders and vendor invoices across ERP and MES environments, with working capital released as a result.

Pharma

Validated environments

Delivery inside GxP constraints, where the documentation and change control are as much the deliverable as the bot itself.

CASE STUDIES

Customer results

Manufacturing

Global automotive supplier

CHALLENGE

An AP backlog of 18,000 monthly invoices across 6 plants, with a 4.2-day average processing time that was causing real supplier friction.

OUTCOME

Average invoice processing down to 4 hours. Supplier disputes fell 67%. $2.4M saved in year one, with AURA monitoring 180 bots in production.

Read case study
Banking

Tier-1 retail bank, 14 markets

CHALLENGE

Loan origination on an 11-day cycle, with manual documentation consuming most of the effort on every new automation.

OUTCOME

Cycle time down to 9 hours, a 96% reduction. Straight-through processing at 84%. No auditor flags across the estate.

Read case study
INSIGHTS

Related reading

View all insights →

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FAQ

Common questions about AutomationCOE.

Not finding your answer? Email us directly.

An end-to-end RPA implementation covers the complete automation lifecycle, including process discovery, documentation, solution design, development, testing, deployment, and ongoing support. AutomationCOE delivers RPA solutions on platforms such as UiPath, Automation Anywhere, Blue Prism, and Microsoft Power Automate while following standardized COE practices.
AI can analyze process recordings, understand workflow steps, and generate documentation and test cases much faster than manual methods. AutomationCOE uses ARIA to convert process recordings into sign-off-ready PDDs, test cases, and anonymized documentation, while also supporting feasibility analysis, complexity scoring, and effort estimation.
Yes. AutomationCOE develops attended, unattended, and hybrid bots across major RPA platforms, including UiPath, Automation Anywhere, Blue Prism, and Microsoft Power Automate. This allows organizations to build against their existing platform standards rather than being forced into a single automation technology.
AutomationCOE supports RPA estate assessment, migration sequencing, cross-platform bot re-engineering, license rationalization, TCO modeling, and parallel-run validation. This helps organizations move fragmented automation estates between platforms or consolidate multiple RPA tools into a more standardized environment.
AURA provides dependency-aware monitoring across the systems and applications that RPA bots rely on. It supports predictive failure detection, root-cause analysis, SLA visibility, incident management, capacity monitoring, scheduling, and queue optimization to help identify automation problems before they significantly affect business operations.
Managed RPA services provide ongoing operational support for an organization's automation estate instead of ending support after bot deployment. AutomationCOE uses AURA as the operations layer for 24×7 monitoring, incident management, predictive failure detection, capacity optimization, and SLA-based support, helping organizations maintain reliable automation at scale.